Privacy Policy

Company: "GELIANS" LIMITED LIABILITY COMPANY (LLC)

Company number: 56691394

Country: Armenia

Address: 31 P. Sevak Str., Burastan, Ararat, Artashat, 0718, Armenia

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Contact information:

Email: Gelianshouse@gmail.com

Phone: +374 96 142 494

We may collect the following categories of personal information when you use our website:

• Name — when you register, place an order, or submit a request;
• Email address — for account creation, order confirmations, and communication;
• Phone number — for order processing and customer support;
• Shipping address — when you place an order requiring delivery;
• Account information — username and authentication data when you register;
• Order information — details of items ordered, quantities, and preferences;
• Contact and support requests — messages you send via contact forms or support chat;
• Custom order and AI Atelier requests — design descriptions, references, and preferences;
• Technical information — browser type, device information, and usage data collected automatically.

We collect information that you provide directly when you create an account, place an order, submit a contact request, or use the AI Atelier feature.

We also collect certain technical information automatically when you visit our website, such as browser type and device information.

We process personal information for the following purposes:

• Creating and managing your account;
• Processing and fulfilling orders;
• Communicating about orders, requests, and customer support;
• Arranging shipping and delivery;
• Reviewing custom order and AI Atelier requests;
• Maintaining security and preventing fraud;
• Operating and improving our website and services;
• Complying with applicable legal obligations.

We may work with service providers that support hosting, communications, order processing, security, and other necessary operations. These providers process data on our behalf and under our instructions, only for the purposes of providing their services to us.

Payment processing: When payment functionality is enabled, payment information will be processed by the selected payment service provider. GELIANS does not store your full payment card details.

GELIANS is established in Armenia and serves customers internationally, including in the United States, Canada, European countries, the United Kingdom, Australia, and other supported destinations. Your information may be processed in Armenia and in other countries where our service providers operate. We take reasonable measures to ensure appropriate safeguards are in place for international data transfers.

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including for order processing, customer support, account maintenance, and compliance with applicable legal obligations. When information is no longer needed, we take reasonable steps to delete or anonymize it.

We implement reasonable organizational and technical measures to protect personal information against unauthorized access, loss, or misuse. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

User passwords are stored in hashed form and are never transmitted in plain text.

Our website uses browser local storage to maintain functionality such as your shopping cart and session preferences. This data is stored locally on your device and is not used for advertising tracking.

We do not currently use advertising or tracking pixels. If this changes, we will update this Policy accordingly.

You may have the right to:

• Request access to your personal data;
• Request correction of inaccurate data;
• Request deletion of your personal data;
• Withdraw consent to processing where applicable;
• Object to certain types of processing.

Depending on where you reside, additional privacy rights may apply under applicable law. To exercise any of these rights, please contact us using the information provided below.

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. Continued use of our website after changes constitutes acceptance of the updated Policy.

If you have questions about this Privacy Policy or how we handle your personal data, please contact us using the information provided in Section 1.